Returns & Exchanges
At Banyan Botanicals, we want you to be completely satisfied with your purchase. If your fashion items don't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn merchandise.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Refund Processing
Once our warehouse receives and inspects your items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing