Frequently Asked Questions
Everything you need to know about our sustainable fashion and ordering process.
What materials are used in Banyan Botanicals clothing?
We prioritize sustainability by using 100% organic cotton, linen, and botanical dyes derived from natural sources to ensure our garments are gentle on both your skin and the planet.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are free for domestic orders, and exchanges can be processed through our online portal.
How do I care for my botanically dyed garments?
To preserve the natural colors, we recommend hand washing in cold water with a pH-neutral detergent and drying in the shade. Avoid direct sunlight during drying to prevent fading.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to follow your package's journey in real-time.